You will get an email confirmation after your payment is succesful. If you have an account with us, you can check and manage your order through the account.

After your order is placed, you will receive an email confirmation. You can also check under my orders if you have an account with us. If you do not receive it, please contact us via Whatsapp.

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone.

Once your order has been submitted successfully, the order goes almost immediately to processing. Please contact us via Whatsapp to be further assisted.

Tracking will be provided by shipping carriers. An automated message with your tracking number will be sent to your email once order is sent.

We are based in Jakarta, Indonesia.

Unfortunately, we only ship within Indonesia. However, we have payment methods available for you to purchase outside Indonesia.

Order will be processed 2-5 days after payment is confirmed. Please note that we do not ship during public holidays and weekends.

we use Anteraja as our shipping carrier.

Shipping estimates are provided by Anteraja. We have been advised that some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!



We are responsible for your new purchase until it reaches the Post Office. After that, it is out of our control. You are responsible to file the claim with the shipping carrier. We are not responsible for lost packages, damaged items and delays.